Terms and conditions at Lucky 31 Casino

Using the site

Using the site means agreeing to the rules below. They are written to be read, so we kept them short.

Payments

Withdrawal requests are reviewed and paid within 24 hours. Your bank or wallet may add its own processing time.

Keeping your account safe

Your details must be true and kept up to date. We may pause an account while we check inconsistent information.

Eligibility

The site is for adults aged 18+ only. You are responsible for checking that online play is legal in your country.

Identity checks

We verify identity before a first withdrawal, as our licence requires. We may ask for ID, proof of address and proof of payment method.

When we can act

Fraud, bonus abuse or multiple accounts lead to suspension. We explain the reason in writing.

Responsible gaming

You can set deposit, loss and session limits at any time. Self-exclusion is available on request and cannot be reversed early.

Bonus rules

Each promotion lists its own rules, which apply alongside these terms.

Changes to these terms

Questions about these terms can be sent to [email protected]. Licence: Gaming Board of Anjouan, Union des Comores ALSI-142406012-FI1.