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Your data at Lucky 31 Casino

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Our approach

Your data is used to provide the service, never sold. Below is what we keep and why.

What we collect

Account details: name, e-mail, date of birth and address. Payment details needed to process deposits and withdrawals. Technical data such as device type and IP address.

Your choices

Requests are handled free of charge, usually within a month. Some data must be kept for legal reasons even after closure.

Cookies

Essential cookies keep you logged in and the site working. Other cookies are used only if you agree to them.

How we use it

For account management, payments, security checks and legal obligations. Marketing only with your consent, which you can withdraw.

Retention and security

Retention periods follow anti-money-laundering rules. Security reviews run regularly.

Third parties

Data goes to payment and verification partners and, where required, regulators. Nothing is sold to advertisers.

Privacy requests

For any request about your data, write to [email protected]. We will reply in writing.

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